RESEARCH USE ONLY
Disclaimer
Refined Labs products are intended strictly for laboratory research purposes only. Products are not intended for human consumption, medical use, veterinary use, diagnostic use, or household use.
Buyer Responsibility
By purchasing from Refined Labs, the buyer acknowledges responsibility for proper handling, storage, and lawful use in accordance with all applicable laws and regulations.
No Medical Claims
No statements on this website should be interpreted as medical advice, diagnosis, treatment guidance, or a recommendation for human or animal use.
Limitation of Liability
Refined Labs is not liable for misuse, improper handling, unauthorized application, or unintended use of any products purchased through this website.
LEGAL TERMS
Terms of Service
These Terms of Service govern your access to and use of the Refined Labs website and purchases made through our online store.
Research Use Only
All products are intended strictly for laboratory and research purposes only and are not intended for human consumption, medical use, veterinary use, diagnostic use, or household application.
Eligibility
By using this site, you represent that you are at least 18 years old and are purchasing solely for lawful research purposes.
Orders and Payment
All orders are subject to acceptance and availability. Prices, product specifications, and availability may change without notice. Payment must be received before shipment.
Limitation of Liability
To the fullest extent permitted by law, Refined Labs shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products.
Contact
Questions regarding these Terms may be sent to support@refined-labs.com.
DATA PROTECTION
Privacy Policy
Refined Labs is committed to protecting your privacy and safeguarding personal information collected through account creation, purchases, support requests, and website use.
Information We Collect
We may collect contact information, order details, transaction status, device data, usage information, cookies, and customer support communications.
How We Use Information
We use information to process orders, provide support, improve site performance, prevent fraud, maintain security, comply with legal obligations, and communicate service updates.
No Sale of Personal Data
We do not sell, rent, or trade your personal information under any circumstances.
ORDERING POLICY
Shipping & Returns
This policy explains processing timelines, fulfillment standards, delivery issues, damaged goods, refunds, and return eligibility.
Processing Times
Orders are processed during standard business days. Processing times may vary depending on product availability, order volume, verification, and carrier schedules.
Shipping
Shipping times are estimates and are not guaranteed. Refined Labs is not responsible for carrier delays, incorrect addresses, or events outside our control.
Returns
Due to the nature of research materials, returns may be limited or unavailable once products have shipped or left controlled fulfillment conditions.
STANDARDS
Quality & Compliance
Refined Labs is committed to product quality, documentation, and compliance standards designed for qualified research environments.
Testing Standards
Products are sourced and handled with quality expectations appropriate for research-use-only materials.
Compliance
Customers are responsible for ensuring all purchases and product uses comply with applicable laws, regulations, and institutional policies.
SUPPORT
Contact Support
For questions about policies, orders, compliance, documentation, or account support, contact Refined Labs directly.
support@refined-labs.com